How do I order?

Simply access the product page and follow the instructions. Once the order is submitted, you will receive an email with your Basket.

I would like my own design printed on the items I order, can I do this?

The designs are pre-approved and orders via this site are for those designs only. If you require a different design, please contact Fluid Branding at osfdigital-br@fluidbranding.com.

I am looking for a new product that is not shown in this collection, where do I get it from?

We welcome all suggestions, so please send any requirements for bespoke or new promotional items to osfdigital-br@fluidbranding.com. 

I have an event date that is closer than the delivery lead time stated, what can I do?

We will do everything is possible to help you with the delivery time, so please contact Fluid Branding on +44 (0) 345 634 2935

I would like to know how my order is progressing, how do I find out?

You will receive emails with your order status. For any additional information, please contact Fluid Branding on +44 (0) 345 634 2935 and they will advise you.

How do I obtain login and password information?

Please click here to create your account.

I encountered a technical issue. How can I get in touch with your support team?

For any technical issue, please send the details to support@fluidbranding.com and someone from our team will assist you.